dFence for New Car Dealerships
Your scalable “plug and play” solution to improved lot management, better lot security, and an enhanced customer experience
dFence is an innovative line of products that includes GPS technology to track your inventory, anti-theft alarms to prevent vehicle theft, and even a bluetooth camera system to catch suspicious activity inside or outside any car on the lot. Our patented technology is superior to all of our competitor’s products because where their capabilities end, ours keep going. Let dFence ensure your dealership, and your customers, will be repeatedly impressed.
COMPARE US TO THE COMPETITION
|After Hours Lot Management||✔||✔||✔||✔|
|Lot Check Vehicle Search||✔||✔||✔||✔|
|Vehicle Surveillance & Notifications||✔|
|Service Contract Renewal Notifications||✔|
|Personal Promotional Campaigns||✔|
|Personal Loss Warranty||✔|
The lot management system you use should increase your lot’s efficiency overall, which will in turn increase your dealership’s revenue. Dealer lot management is critical to making sure that your dealership runs efficiently, but it should also work to save you time and money while protecting your lot inventory.
Advanced Stolen Recovery
Dealer lot security and surveillance are possibly two of the most important aspects of protecting your dealership inventory. Vehicles are stolen from dealership lots regularly, and even though police reports are filed, it can be nearly impossible to track down these stolen cars without GPS. The key is to stop any crime before it starts. The dFence d3 package with IR camera will make a potential thief think twice before breaking in or stealing a vehicle. dFence’s technologically advanced d3 system not only shows exactly where the stolen car is located, it also will show Law Enforcement the date, time speed direction if there was a glass break-in as well as a picture of the car thief.
Enhance Customer Experience
dFence’s innovative and patented technology allows you to say goodbye to losing a sale due to customers getting tired of waiting or dealers not being able to locate a certain vehicle. Dealership employees will be able to not only locate a specific vehicle on the lot, but also be able to tell if that vehicle has a low battery before delivering it to a buyer. This enhances the customer experience by eliminating long wait times while an employee searches for a vehicle and in turn this helps to grow PVR.
Improve Service Retention
Service retention is something that all dealerships focus on, and isn’t an easy feat given all of the service options for car owners. dFence Ultimate Retention has you covered with a fully robust retention system that sends service contract renewal notifications to car owners.
dFence Ultimate Retention allows your dealership’s F&I department to record the initial service contract signing date and terms on the dFence website. Once this is complete, whenever the customer drives onto your dealership lot (or any of your dealer group’s lots) you as the dealer will receive notification. This notification will include the customer’s name, service contract sign date, time left until service contract expires, VIN#, make, model and year.
dFence customizes the experience to your dealership to give customers the full experience. We will brand the top of the mobile phone app with your dealership name as well as any promotion you might be running at the time. This way, when the customer logs in to use the dFence app, they will immediately see your dealership’s promotional ad which will be tailored to that customer’s service contract.
The dFence platform even allows you to send customers personal push campaigns to keep them coming back to the dealership before their service contract expires. The customer receives these messages directly on the dFence app on their mobile phones.
An example of a personal push campaign:
These types of personal push campaigns keep your dealership at the forefront of the customer’s mind when it comes to service. Additionally, the service contract contact at your dealership will receive a notification automatically whenever the customer drives onto your dealership lot. This level of customer service will set your dealership apart from the competition and keep customers coming back for years to come.